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Gary Schlee, the Co-ordinator of the Corporate Communications and Public Relations program at Centennial College in Toronto makes an important point about effectively managing internal communications during a crisis.  We should have mentioned this in our crisis communications discussion on IPR #33 and we’ll certainly talk about it on IPR #36 (which may well turn into our first ever “IPR Commentcast” in view of how many comments we’ve received).  Thanks Gary.