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Owen Lystrup has called in with an answer for Chris Clarke’s iPod/iTunes frustrations. (By the way, there is a great site for iPod junkies that has answers, reviews, etc. for just about everything you can imagine related to iPod. Check out www.ilounge.com.)

Owen also notes that you have to be knowledgeable about a whole lot of things in the agency business. Ain’t that the truth!