Inside PR Special Edition: CPRS Toronto Panel

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Comments? Send us an email at [email protected], call us on the comment line at 206-600-4741, visit the Inside PR Blubrry site, or leave us a comment on the Inside PR show blog.

In this special edition of Inside PR, David moderates a panel for CPRS Toronto called Reaching Out to Bloggers: Do’s and Don’ts, featuring Mathew Ingram, Business and Technology writer at the Globe and Mail and globeandmail.com; Mark Evans, VP of Operations of b5 Media; Stuart MacDonald, an e-business and marketing consultant, formerly CMO of Expedia.com and founder of Expedia.ca; and Jasmine from Confessions of a Cardamom Addict blog.

Hope you enjoy this episode. Be forewarned: it’s almost two full hours of unedited honesty about pitching stories to the blogosphere. Enjoy!

Inside PR #47 – Tuesday, February 20, 2007

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Comments? Send us an email at [email protected], call us on the comment line at 206-600-4741, visit the Inside PR Blubrry site, or leave us a comment on the Inside PR show blog.

This week on Inside PR, Terry and David talk about celebrity and public relations. Also, they welcome an audio comment from Mitch Joel. They mention the upcoming Podcamp Toronto coming February 24-25. Chris Clarke contributes his weekly commentary. Finally, Terry does his segment of Inside PRoper English.

Show Notes

00:30 Terry introduces the show.

03:37 Comment: Mitch Joel. Mitch suggests you check out Beyond Bullets for better presentation skills.

12:31 David introduces this week’s main topic: celebrity and PR

30:30 Chris Clarke‘s commentary.

34:20 Inside PRoper English: allusion and illusion

Music: our theme music is Streetwalker by CJacks, and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR #45 – Tuesday, February 6, 2007

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Comments? Send us an email at [email protected], call us on the comment line at 206-600-4741, visit the Inside PR Blubrry site, or leave us a comment on the Inside PR show blog.

We’re trying something a bit different with the show notes this week. It takes a great deal of time and effort to develop the detailed show notes you usually find for each show, and we’re not certain the return is worth the investment. So we’re going to move towards more abbreviated show notes (see below) in the hopes of freeing up a bit more of Chris Clarke’s time for other, more pressing matters. Hope this doesn’t leave too many listeners in the lurch. Let us know what you think about the new approach to show notes.

This week on Inside PR, Terry and David talk about the news conference and how it has evolved in recent history. Also, they welcome audio comments from Donna Papacosta and Jamey Shiels. They mention the upcoming Podcamp Toronto coming February 24-25. Chris Clarke contributes his weekly commentary. Finally, Terry does his segment of Inside PRoper English.

Show Notes:

00:30 Terry introduces the show.

03:32 Comments: Collin Douma, Donna Papacosta and Jamey Shiels

09:50 David introduces this week’s main topic: the news conference.

25:50 Chris Clarke’s commentary.

30:33 Inside PRoper English: imminent and eminent

Music: our theme music is Streetwalker by CJacks, and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR #33 – Tuesday, November 14, 2006

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This week on Inside PR, Terry and David have a discussion about crisis communications. They welcome an audio comment from Bryan Person. They play Chris Clarke‘s comment for this week. Finally, Terry does his segment of Inside PRoper English.

Show Notes

00:27 David introduces the show. He invites listener feedback through email at [email protected], the comment line at 206-600-4741, or comment on the Inside PR show blog.

01:17 David starts off with housekeeping. He talks about the music poll and mentions that the “no music” tally is leading the “add music” tally.

02:22 Terry talks about the latest Toronto Third Tuesday event with Shel Holtz.

03:52 Terry reads this week’s first listener comment from Steven in China.

04:53 Bryan Person drops in with an audio comment this week. Terry and David discuss his comment with reference to the Environics case, crayon and Second Life, and how unforgiving the blogosphere can be for those who don’t play by the rules.

15:30 Terry starts this week’s talk on crisis communications. Terry says that every good organization should have some kind of a crisis communications plan.

17:45 David thinks it’s important to differentiate between a crisis communications plan and a crisis plan.

19:25 Terry thinks it’s possible for an organization to come out of a crisis stronger and more respected for their ability to handle it.

23:30 Terry adds that deciding whether the organization actually owns the crisis is key. Organizations should not own crises that don’t belong to them. He says that moving quickly and looking like you’re moving quickly are both extremely important.

27:27 David adds that the media will get their information one way or another. The media can get the spokesperson to speculate at times, and if not they are capable of finding a third party who can speculate for them.

29:48 David introduces and plays Chris Clarke‘s segment for the week.

32:50 Inside PRoper English for the week: led and lead.

34:43 Terry closes the show and invites listener comments: through email at [email protected], on the comment line at 206-600-4741, or comment on the Inside PR show blog. Also, they welcomes listeners to the Inside PR Blubrry site.

Music: our theme music is Streetwalker by CJacks, and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR #31 – Tuesday, October 31, 2006

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This week on Inside PR, Terry and David have a discussion about internal communications. They welcome an audio comment from Kansas City Chris as well as a host of other written comments. They also play Chris Clarke‘s comment for this week. Finally, Terry does his segment of Inside PRoper English.

Show Notes

00:27 David introduces the show. He invites listener feedback through email at [email protected], the comment line at 206-600-4741, or comment on the Inside PR show blog.

01:41 Terry kicks off listener comments with Owen Lystrup. He talks about music on Inside PR, and he and David discuss how they might use music in the future.  Terry mentions he likes the way Mark Blevis and Bob Goyetche use brief music stingers to signal a new topic within their Canadian podcast Buffet show.

05:42 David introduces an audio comment from Chris from Kansas City, talking about the RFP process from the client perspective.

09:06 Terry reads Ian Ketcheson‘s comment on the Garth Turner matter.

10:51 Francis Wooby weighs in on the Garth Turner matter as well.

12:11 Terry kicks off this week’s topic, internal communications. He thinks that internal communications is often neglected , relegated to HR, and is rarely about engagement.

14:16 David believes that some companies do it well, but he thinks that some companies might divide internal and external communications into different camps, which could cause some confusion within an organization.

17:23 Terry thinks that quick growth within an organization can be a factor with internal communications. Going from a handful of employees to hundreds in a short period of time can mean communicating to many with methods originally intended for communicating with few.

19:24 David thinks there’s a vast difference between communicating with employees and engaging with employees.

21:00 Terry concludes that internal and external communications should be interwoven.

22:00 David challenges anyone out there to find a communications plan that deals first with internal communications and external communications second.

25:15 Terry introduces and plays Chris Clarke‘s segment for the week.

28:18 Inside PRoper English for the week: complement and compliment.

30:20 Terry closes the show and invites listener comments: through email at [email protected], on the comment line at 206-600-4741, or comment on the Inside PR show blog. Also, they welcome listeners to the Inside PR Blubrry site.

Music: our theme music is Streetwalker by CJacks, and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR #29 – Tuesday, October 17, 2006

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This week on Inside PR, David returns from illness to co-host the show with Terry. They have a discussion about whether the PR agency consultant should ever act as spokesperson for their client. Also, they feature this week’s contribution from Chris Clarke and also play an audio comment from Francis Wooby. Finally, Terry does his segment of “Inside PRoper English.”

Show Notes

00:33 David introduces the show. He invites listener feedback through email at [email protected], the comment line at 206-600-4741, or comment on the Inside PR show blog.

01:13 Terry mentions that there were no comments from last week’s solo-show sans David.

01:52 David brings up tonight’s Toronto Third Tuesday event, where the crowd welcomes Matthew Ingram, technology reporter/blogger from the Globe and Mail. Also, Terry explains his position on the journalist as blogger.

05:18 Terry makes another Third Tuesday Toronto announcement: Shel Holtz will be joining us in November. More information to come – stay tuned.

05:58 David talks about the new marketing agency, spearheaded by Joseph Jaffe. He announces it on his podcast this week.

09:11 Terry mentions that he and Chris Clarke visited Fanshawe College on Monday in London, Ontario.

09:44 C.C. Chapman will be in Toronto this week.

11:02 David starts this week’s chat on the agency representative as spokesperson for a client.

12:23 Terry says that he is not a supporter of the agency speaking on behalf of a client unless there is no alternative.

15:11 David thinks that under certain circumstances it’s admissable, but he has his own opinions on how to represent oneself as the spokesperson.

18:30 David brings out the Canadian Public Relations Society code of ethics. Terry calls for full disclosure always.

20:49 Terry brings up Edelman and Wal-Mart’s blogger relations campaign from this past year. He also says that clients should be their own spokespeople, unless as a last resort. This brings them to talk about the latest Edelman/Wal-Mart issue.

26:32 David introduces and plays Chris Clarke‘s segment for the week.

29:25 Inside PRoper English for the week, with a little help from Francis Wooby: 360 degrees vs. 180 degrees and the word “decimate.”

34:21 Terry closes the show and invites listener comments: through email at [email protected], on the comment line at 206-600-4741, or comment on the Inside PR show blog. Also, they welcomes listeners to the Inside PR Blubrry site.

Music: our theme music is Streetwalker by CJacks, and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR #26 – Tuesday, September 26, 2006

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This week on Inside PR, Terry and David hold their third discussion on the myths of public relations. This week, they continue their series with the myth of the “Golden Rolodex”. Also, they play this week’s contribution from Chris Clarke. Finally, Terry does his segment of “Inside PRoper English.”

Show Notes

00:33 Terry introduces the show. He invites listener feedback through email at [email protected], the comment line at 206-600-4741, or comment on the Inside PR show blog.

01:33 Terry mentions that this is the 26th episode, which means that this marks a full 6 months of podcasting.

02:08 David mentions that there are no comments this week. He invites comments positive and negative for play on next week’s episode.

02:29 David brings up the many events David and Terry will be attending over the next few weeks. Terry will be in Ontario, California this week attending the Podcast Expo. He mentions that Inside PR #27 will be done from California from his end.

04:09 David brings up the Third Tuesday Toronto event, featuring Shel Israel. He also mentions the Third Monday Ottawa event, held this past Monday, which Terry expects to partake in. There are approximately 50 attendees of the Toronto event as of Sunday evening when the show is recorded, and somewhere near 35 for the Ottawa event.

05:33 David mentions that he was in Saskatoon, Saskatchewan. He attended the Summers Direct Communications Forum this past Monday. He hopes for comments from the attendees of the event.

06:20 David mentions that he will be doing the Canadian Institute’s “Internal & External Communications for Government” event with Joe Thornley in Ottawa.

06:53 Terry will be appearing at the Strategy Magazine Media in Canada Forum on October 3rd, as part of a roundtable discussion on podcasting.

07:46 David starts this week’s topic for discussion on the myth of the “golden rolodex.”

08:20 Terry mentions that he and David have had the question posed to them, “How are your media contacts?” too often from clients. Terry says that a personal relationship with a media contact does not guarantee that things will go the client’s way. What it will do is help inform the appropriate positioning of a story.

11:06 David says that a relationship will only take you so far. Some reporters will do favours, but for the most part, that’s not how you get your story into the news. What the client really means by the aformentioned question is “How is your influence over media?”

13:29 One way to get a bad relationship with a reporter is to build a good one and start asking for favours.

15:23 David mentions that not everyone has total control over what gets into the news.

16:40 Terry talks about how he believes agencies that build good relationships with reporters and always pitch good stories usually get their calls to journalists returned.

17:29 David talks about dealing with journalists who write things that do not please the client.

21:18 Terry talks about an analogous case in the world of government relations. The moral of the story is to not rely on contacts.  It’s not who you know, but what you know.

27:10 David introduces and plays Chris Clarke‘s segment for the week.

28:53 Inside PRoper English for the week: “between” and “among.”

30:31 David closes the show and invites listener comments: through email at [email protected], on the comment line at 206-600-4741, or comment on the Inside PR show blog. Also, they welcomes listeners to the Inside PR Blubrry site.

Music: our theme music is Streetwalker by CJacks, and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR Special Edition – Discussion with Patrick Gossage – Thursday, May 18, 2006

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Show Notes

In this IPR Special Edition, Terry and Pat Gossage, the founder and President of Media Profile and former media advisor to Prime Minister Pierre Trudeau, meet to discuss political communications among other things.

00:16 Terry introduces Pat Gossage

00:52 Terry asks Pat about his career in politics and how it led to public relations

05:41 Pat talks about what it was like working with Trudeau

07:40 Pat discusses the lessons clients can learn from Trudeau’s approach to the media

08:15 Terry asks Pat about the current Conservative government of Stephen Harper and its approach to the media

12:42 Terry and Pat talk about transparency and revisit politicians’ dependence on key messages

17:05 Terry and Pat talk about the value (or lack thereof) of Q&A documents

18:24 Patrick offers some advice to young people interested in public relations

20:51 Terry thanks Pat Gossage and closes the show

Background on Patrick Gossage:

Patrick is one of Canada’s most highly respected public relations practitioners. Drawing on his 35 years of experience in broadcasting, politics and communications, including serving as the prime minister’s press secretary, he established Media Profile in 1986 and provides strategic communications advice and media training to numerous private and public sector clients.

Opening and closing music by Alamantra on the Podsafe Music Network. As always, Roger Dey is our voice-over guru.

Inside PR #5 – Monday, May 1, 2006

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In IPR #5, we break some news about David’s future, discuss listener comments, update some news items, review reaction to MRP, debate the implications of news reporters who also blog, and tackle that burning question: Is the news conference dead?

You can listen to the show with the player above, or download or subscribe to the feed directly here or with the links in the sidebar.

Show Notes –  Inside PR #5 (32:40)

00:30  Terry opens the show.

01:00  Terry breaks the news that David is moving on to join Fleishman-Hillard Canada.

04:36  Terry and Dave discuss listener comments from Caroline WilsonThornley Fallis colleague Keelan Green, and Mark Jones.

08:53  David and Terry talk about some other news items from the past week including Dave’s appearance at the Canada Communications Conference, the CPRS Toronto ACE Awards, and early reaction in the blogosphere to the recently unveiled MRP measurement system.

19:36  Terry introduces a discussion on the implications, if any, of news reporters who also blog about the news stories they’ve written.  The topic was triggered by a three-way blog conversation Terry had on Robert French’s Infopinion and Keith O’Brien’s Ubiquitous Marketing.

26:12  David and Terry discuss the declining utility of the traditional news conference.

31:10  Terry wraps up the show; reminder of feedback e-mail address [email protected]; mention of Waxmail for sending audio comment, invitation to leave a comment on the Inside PR blog.

Intro/extro music:  Our theme music is Streetwalker by Cjacks and is from the Podsafe Music Network; Roger Dey is our announcer.