Inside PR 271: Complimenting Your Competition

• • PR

Subscribe: Apple Podcasts | Android | RSS

[display_podcast]

Last week we had a really good comment from Yasin Akgun.

He asked:

Hi guys. I was wondering whether you could answer my question in your next show:

I’m managing the Twitter presence for a B2B company and was wondering whether I am being naive in thinking that Tweets praising or being positive about other brands’ products is OK and good BR (business relations) as well as PR. For example “just seen the Incentive range from Rival Company, stunning stuff!”

I hope the question isn’t one of these where I go back and think “wow how naive was I”. I just believe in fostering good relations with other organisations regardless of the stereotypical negative business attitude of “us and them, theyre our rivals”.

So Martin Waxman begins the discussion by asking, “Should you be tweeting positively about your competition?”

The discussion is lively as we don’t all agree.

Joe Thornley has a point about the early days of social media and how we all shared freely…until we realized we could make money from teaching companies how to incorporate the social tools into their larger marketing programs.

He goes on to say the business world doesn’t see competitors as friendly and, when you give away too much information, they consider you naive. He said he’d rather be silent than compliment or diss them.

Gini Dietrich disagrees and says, while social has allowed her to gain credibility and thought leadership in order for Arment Dietrich to compete with the global PR firms, it was Counselor’s Academy that made her realize there are benefits in working with your competition, instead of against it.

And Martin balances the two by discussing the difference between friendly and cutthroat competition.

He also suggests that complimenting your competition online is really a business decision your company leaders need to make and not something you can do without discussing with them first.

We also touch on the Ragu “crisis,” which was created by some spam tweets and a few upset daddy bloggers. And we discuss the features and benefits of the new Delicious.

We also learned some very sad news. Barbara Nixon, a friend to all three of us, and long-time Inside PR listener, learned last week that her 22 year old son, Kyle, passed away unexpectedly. Our hearts go out to her and her family right now.

——————–

Reminder: Inside PR will be recording live from the PRSA International Conference in Orlando on October 16 and 17. We’ll also be interviewing speakers and participants. So, if you’re planning to be there, let us know and we will grab a sound bite with you.

And, RSVP for the TweetUp on Monday, Oct. 18. The first drink is on us!

——————–

Do you have an idea for a topic you would like us to discuss? Send us an email or an audio comment to [email protected], join the Inside PR Facebook group, leave us a comment here, message us @inside_pron Twitter, or connect with Gini Dietrich, Joe Thornley, and Martin Waxman on Twitter.

Our theme music was created by Damon de Szegheo; Roger Dey is our announcer.

This week’s episode was produced by Kristine Simpson.

Inside PR 2.56: Key Learnings from Conference Season

• • Inside PR

Subscribe: Apple Podcasts | Android | RSS

[display_podcast]

The spring conference season has ended so we’re all back in our offices, podcasting from our desks, and talking about what we’ve learned the past couple of months.

Before we get to that, though, a HUGE congratulations to Shel Holtz and Neville Hobson. They just recorded their 600th episode. I did the math. If they recorded once a week, that would take 11 years to achieve. But they’ve cut that in half…six years; 600 episodes; twice weekly podcasts.

It’s no easy feat, either. They use Google Wave to begin brainstorming each session, adding commentary, links, and other information to enhance the story. They spend a lot of time bringing you relevant and valuable information. And that’s why it’s one of the most respected and highest listened to podcast in our industry.

If you’re not already subscribed, do it now by clicking here.

If you missed it, there was a really good comment from Keith Trivitt, associate director of public relations at PRSA, on the Burson-Marsteller/Facebook issue.

We talked for a couple of minutes about Keith’s response and the responsibility of all PR professionals, no matter their PRSA membership.

And on to the show!

A few things each of us learned throughout conference season:

  • The Toilet Paper Entrepreneur, Mike Michalowicz, talks about not calling yourself a PR firm, but to focus on what makes you special. That allows you to take yourself out of the rate discount discussion and get paid for your expertise.
  • Bret Werner talks about really understanding your niche, figure out which companies you really want to work with, and which clients you need to take to get you to those gold star companies in the next three to five years.
  • Jay Baer is a great speaker, who also knows how to speak in tweets, he said the goal is not to be good at social media, but to be good at business using social media.
  • Jay also said, if you suck, Twitter is not your problem.
  • Jen Prosek, author of Army of Entrepreneurs, has a great philosophy on training and onboarding new consultants.

One more thing: Barbara Nixon, we talk about the difference between Facebook groups and Facebook pages for you!

Do you have an idea for a topic you would like us to discuss? Send us an email or an audio comment to [email protected], join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini Dietrich, Joe Thornley, and Martin Waxman on Twitter.

Our theme music was created by Damon de Szegheo; Roger Dey is our announcer.

This week’s episode was produced by Kristine Simpson.